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Frequently Asked Questions
How do Ziggy Sunglasses stay on without traditional arms?
Ziggy’s use lightweight chains that tuck comfortably behind your ears—just like tucking your hair behind your ear—so they never slip, slide, or leave marks on your temples. Just rest the frame on your nose and with two hands tuck the chains behind your ears. They’re secure, comfy, and move with you.
Can I mix and Match?
Absolutely this is exactly what Ziggys are designed to do, every chain is compatible with every type of frame and every type of charms. So go on ... create your unique pair!
Do you ship internationally?
Not at this stage. We are currently only shipping to Australian addresses.
What’s your return policy?
We want you to love your Ziggy's! If you’re not completely satisfied with your purchase, please contact our customer service team within 30 days of receiving your order, and we’ll make it right—whether that’s through a replacement or a refund.
How long do Pre-Order's take to arrive?
Pre Orders can take up to 90 days to arrive, our items are custom made and turn around times can vary, should you require an exact date please contact us directly and we will do our best to assist you.
